Frequently Asked Questions
What is the difference between Dynamover and other knee sleeves?
Our unique patented weaving technology with 5 targeted zones offers the right amount of compression along with comfort and flexibility.
Where can I purchase the Dynamover Knee Sleeve?
You can purchase the Dynamover knee sleeve online. Additionally, physical therapists that are a member of WebPT can purchase directly from the WebPT online shop.
Can I use the Dynamover Knee Sleeve for a knee that has been replaced by an artificial joint?
The Dynamover knee sleeve should not be used immediately following surgery; however, once recovered, we recommend seeking the advice of your health practitioner if the Dynamover knee sleeve is right for you.
What sizes are the Dynamover knee sleeve available in; what size should I wear?
The Dynamover knee sleeve currently comes in sizes ranging from 0 to 7. To determine the size that is best for you, while standing measure the circumference of the knee directly across the middle of the patella and compare your results to our size chart. If you are still unsure, you can also consult your physician for advice on sizing.
I measured my knee and I am between sizes; what size should I choose?
If you find that you are in between sizes, we recommend ordering the larger size.
I selected my Dynamover Knee Sleeve based on the size chart, however it feels tight; is this normal?
The Dynamover knee sleeve is designed to be as compressive as other commercial supports; so there will be some tightness. If the sleeve feels so tight that it is uncomfortable, please don’t use it and exchange it for a larger size with no additional cost to you.
What colors are the Dynamover Knee Sleeve available in?
Currently the Dynamover knee sleeve is only available in the standard black/gray coloring; however, we hope to have new colors available soon.
Are there any other designs available?
We currently have only the standard Dynamover knee sleeve design; however, in the future we hope to have additional options available.
How long can I wear the Dynamover Knee Sleeve for?
Unfortunately we cannot state when or how long you can wear the Dynamover knee sleeve for; this is something that you would want to discuss directly with your healthcare provider.
How do I care for my Dynamover Knee Sleeve?
To care for your Dynamover knee sleeve, please hand wash with mild soap in warm water and allow it to air dry.
After washing my sleeve, the water is cloudy; is this normal?
During the initial washing, some excess dye may flow from the product however it is within the safety standards and will not affect the usability of the sleeve.
Where is the Dynamover Knee Sleeve manufactured?
The Whole You Dynamover knee sleeve is manufactured in Japan.
What is the Return Policy?
Whole You, Inc. wants you to feel completely satisfied with your purchase. If for any reason you are not satisfied, you may return an item within thirty (30) days from the original date of purchase for refund or exchange. Items that are returned within thirty (30) days of receipt will not incur a restocking fee, provided that such items are in new and unused condition. As such, all returns must be unopened, in salable condition and with an original sales receipt or other proof of purchase as well as a return authorization code. Please make sure the item(s) you wish to return meet these criteria prior to proceeding. Please Note: No credit will be issued for shipping charges unless the product is defective or an incorrect item was shipped.